How to reach us
Email us at [email protected]. We don't currently publish a phone number or physical mailing address for this site — email is the fastest way to get a response from the editorial team.
What to send us
- Corrections. If you've found a page that states something incorrectly, or that's gone stale since we last checked it, tell us which page, what's wrong, and if possible, a source we can verify it against. We take correction reports seriously — see our editorial policy for how we handle them.
- Questions about our methodology. If you want to know how we reached a particular conclusion on a page, ask — we're happy to explain our reasoning or point to the source. Our how we review page outlines the general process.
- General enquiries. Anything else related to the site's content is welcome too.
What we can't help with
We're an independent editorial publication, not a casino, a payment provider, or a gambling support service. If you need help with an active gambling concern, please go directly to the NZ Gambling Helpline on 0800 654 655 — see our responsible gambling page for more. If you have an issue with an actual deposit, withdrawal, or account at a specific casino, that casino's own support team is best placed to help, not us.
Response times
We aim to respond to genuine correction reports and questions within a reasonable timeframe, though as a small editorial operation we can't guarantee a fixed turnaround.